“Yes, I thought of that. The laptops we currently have are cheaper options and every time they fail an employee loses a days worth of work but the company still pays them. In the end it turned out to be more expensive than if we had gone with something like the ThinkPads in my proposal.”

I’m amazed that none of your family members have run into the same problem. If I were you I would compare passports with my family.

Your name is transliterated in your passport? That’s on the Swedish authorities then.