Nah, he did not missunderstand you, its literally what you wrote word for word in your first message. Your only clarifying it now.

If your a business and the majority of your business customers updates from win 11 to win 12 than you have to update to support win 12 to, to keep the revenue stream running.

Shure its funny but it really is not a service, its pedantic, if this domain didn’t exist then the search engine would have probably auto corrected you to github and typos can happen for everyone.