Drive me nuts.
Its definitely some fucked up attempt at uno reversing. They can’t admit mistake. Or worse, rather than try to understand the disconnect, they went into “it’s your fault”.
Don’t confuse it with the “I’m sorry you feel that way” as sometimes it sounds similar and used to the same effect, but different because it’s not trying to shift blame, but acknowledge your emotions.
I was actually shocked when I found the quiet lady in accounting was actually a huge Twitter user who spewed such wild shit, at the level of JK Rowling toxicity.