I installed LineageOS on it, but then went back to stock when I realised my bank’s app didn’t work. All was good until the next OS update utterly bricked it - and I really mean bricked. Loads of people on the forums had the same issue, and apparently it’s happened many times before. It took well over a month for FP support to send an automatic reply to my messages, then another two weeks for them to tell me I’d be expected to pay for the repair. I ended up claiming on insurance and buying a Pixel, which happily jumps back and forth between stock and GrapheneOS.
So, how about “How to test a firmware update 101” or “How to support a phone 101” instead?
My Fairphone 5 lasted all of six months.
I installed LineageOS on it, but then went back to stock when I realised my bank’s app didn’t work. All was good until the next OS update utterly bricked it - and I really mean bricked. Loads of people on the forums had the same issue, and apparently it’s happened many times before. It took well over a month for FP support to send an automatic reply to my messages, then another two weeks for them to tell me I’d be expected to pay for the repair. I ended up claiming on insurance and buying a Pixel, which happily jumps back and forth between stock and GrapheneOS.
So, how about “How to test a firmware update 101” or “How to support a phone 101” instead?