bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 3 days agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square179fedilinkarrow-up1912arrow-down17
arrow-up1905arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 3 days agomessage-square179fedilink
minus-squareCalipherJones@lemmy.worldlinkfedilinkEnglisharrow-up5·2 days agoIf I have to deal with AI for customer support then I will find a different company that offers actual customer support.
If I have to deal with AI for customer support then I will find a different company that offers actual customer support.