bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 3 days agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square179fedilinkarrow-up1912arrow-down17
arrow-up1905arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 3 days agomessage-square179fedilink
minus-squareAtariDump@lemmy.worldlinkfedilinkEnglisharrow-up9·3 days agohttps://www.cbc.ca/news/canada/british-columbia/air-canada-chatbot-lawsuit-1.7116416
https://www.cbc.ca/news/canada/british-columbia/air-canada-chatbot-lawsuit-1.7116416