We know when Fairphone will announce its sixth sustainable phone. We won't have to wait long, as the Fairphone 6 is expected this month. That's sooner than usual!
With any product it’ll be a lot more common to see negative reviews than positive ones, because things working the way they’re expected to is the status quo. I’ve been using my FP3 for a year, first with DivestOS and now with /e/OS without issues. Customer service was slow at first, when I needed to unlock my bootloader but didn’t have access to the code. They did solve my problem in the end though, and they’ve publicly pledged to improve too.
With any product it’ll be a lot more common to see negative reviews than positive ones, because things working the way they’re expected to is the status quo. I’ve been using my FP3 for a year, first with DivestOS and now with /e/OS without issues. Customer service was slow at first, when I needed to unlock my bootloader but didn’t have access to the code. They did solve my problem in the end though, and they’ve publicly pledged to improve too.