Tesla Model Y owner here (never again, either). I hate the touchscreen, and also hate the way they’ve shoehorned functionality into the button/scroller controls on the steering wheel to try to address complaints.

When I first got the MY, the only way to control things like the wipers was through menus in the touchscreen. A software update introduced the ability to control them from the steering wheel controls, but even that “solution” sucks. You have to press & hold the control down while simultaneously scrolling it with your thumb. And most times you can’t scroll it from all the way off to all the way on in a single motion, so you press, scroll as much as you can, release & press again then scroll the rest of the way. A real PITA.