Like what do I even do at this point. Its a free app and these reviews hurt app store performance,

  • Admiral Patrick@dubvee.org
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    5 days ago

    Standard reply:

    Dear sir or madam:

    Some crackpot has written me an abusive message, and it seems they used your account to send it. I’m replying to you as a courtesy in case you wish to take action against this lunatic.

    • TheFrirish@jlai.lu
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      4 days ago

      on the French Amazon I once bought Argan oil and one of the 1 star reviews was “very disappointed, smells and feels like oil”.

      I kid you not.

    • Oyml77@lemmy.today
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      5 days ago

      Or recipe reviews.

      “I didn’t have flour, so I substituted lard. I also didn’t have sugar, so I substituted salted cod. Worst cake ever. 1 star.”

      • Mac@mander.xyz
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        5 days ago

        This item funtioned exactly as intended but didnt do what i wanted it to do.
        One star.

        • darklamer@lemmy.dbzer0.com
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          5 days ago

          After selling on eBay I once got the feedback that the buyer was deeply disappointed because what he had received was exactly what had been listed and shown in the photo, but nothing else, which somehow he had hoped for.

    • olympicyes@lemmy.world
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      5 days ago

      I read somewhere that the best places to eat are Yelp 2 star places where the reviewer whines about service. It suggests the reviewer wanted to give a 1 star review because they were mad but had to concede that the food was good, hence 2 stars.

      • Skates@feddit.nl
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        4 days ago

        And then they take 2h to get your food, you find the waiter’s entire ponytail in it, and you’re yelled at if you don’t tip 50%? Idk man, some restaurants get bad reviews for service because they have bad service. And having bad service detracts from the experience of going out to eat.

  • AItoothbrush@lemmy.zip
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    5 days ago

    Ahh they stepped out of their echochamber because the app shows r/all if youre not subscribed to any subreddit. Also, sometimes im forced to use reddit, love your app.

    • dual_sport_dork 🐧🗡️@lemmy.world
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      5 days ago

      Probably. I have no experience with the Google Play Store end of things, but we’ve gotten non-reviews written by crackpots removed from our Google Business profile by just pointing out to Google that they were either off topic or from someone who we could not identify in any of our records as being a person who actually did business with us.

      For example, there was one guy who went around copy-pasting the same one star rant to seemingly every retail business in the city whining about mask requirements during COVID, which didn’t have jack monkey squat do to with us and was in fact a state government mandate that we did not control. As a public business we have to comply with the law. Google took that one down when we reported it, although I still see examples of the same screed from the same guy attached to other businesses who apparently didn’t have the wherewithal to complain.

      I imagine “app that serves third party content the author doesn’t control and reviewer is complaining about the content not the app” is a situation that is very well understood at Google. Whether or not you can make them give a shit is a different question…

      • Echo Dot@feddit.uk
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        5 days ago

        I used to work at the pub in England and the landlord used to write the insane reviews on the chalkboard.

        Sure they pulled down your ratings but if you’re at 4.9 anyway it doesn’t really matter and it’s better to showcase the insane reviews than the actually legitimately negative ones.

        The best one was the guy that tried to sue us because he was stung by a bee. Because apparently the bees work for us.

  • madjo@feddit.nl
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    4 days ago

    Oh boohooh did the poor wittle “conservative” encounter pushback on its silly wittle Fox-news-adled ideas?

  • codeddji@lemmy.world
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    5 days ago

    hey man i use your app rdx. My only sane reason to browse reddit……thank you for making it….i wish search suggestions were better ( eg . if specific subredit is not famous , it wont index and show under search suggestions real time as i am typing )

  • edric@lemm.ee
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    5 days ago

    I hope there’s a way to have the review removed for being irrelevant. I love your app btw, please keep it up. The only issue that’s kinda annoying right now is that I lose my place in the feed when I swipe back out from a post.

  • db2@lemmy.world
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    5 days ago

    You’re responding to a Steve sock puppet account. It might not be him on the other end, likely it isn’t, but it’s his. He wants all the money and doesn’t like to share because he’s a greedy little pigboy.